Jamieson Fence Supply

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New Job opportunity

JAMIESON MANUFACTURING CO.
dba Jamieson Fence Supply
Corporate Office - Dallas, TX 75237

 

NOW HIRING:  IT SUPPORT TECHNICIAN

We have an outstanding opportunity for an IT Support Technician that we are looking to fill immediately.

At Jamieson we strive to ensure employees are happy, challenged and rewarded, and we’re committed to providing them with the resources and opportunities they need to learn, grow and succeed professionally and personally. We offer an outstanding working environment, a comprehensive benefits program including medical, life and disability benefits, voluntary dental and vision benefits, employee profit sharing, paid time off and competitive pay.

 

JOB DUTIES:

  • Provide technical assistance and ongoing support for technology users and resolve problems and/or determine appropriate direction for resolution;
  • Identify/troubleshoot software issues relating but not limited to Windows 10, Microsoft Office, Exchange, security/antivirus, variety of other web and server based applications;
  • Identify/troubleshoot hardware and basic network issues for desktop computers, laptops, printers, digital cameras/camcorder, network shares, mobile devices and telephone system devices;
  • Install, upgrade and configure Windows, device drivers, routers and printers;
  • Field telephone calls, voicemails and emails from company IT clients;
  • Solve technical issues in a professional manner or escalate in a timely manner;
  • Run diagnostic programs for troubleshooting or monitoring purposes;
  • Adherence to all existing processes, best practices, procedures, and work instructions;
  • Prioritize work with a focus on user satisfaction and follow through;
  • Provide on-call and backup support for existing systems and functions on-site or off-site;
  • Troubleshoot ethernet and telephone cabling issues;
  • Occasional travel as needed.

 

REQUIREMENTS:

  • 2 years of hands-on support or repair experience;
  • Associates degree or certificate in electronics or computer technology.


Knowledge of and skill in applying:

  • Microsoft Windows 10, Windows Server;
  • Microsoft Office Suite including Word, Excel, Outlook, PowerPoint and Access;
  • Desktop/laptop and/or server hardware, configuration and troubleshooting;
  • Knowledge of printer troubleshooting;
  • Ability to convey technical advice and information to non-technical coworkers;
  • The position is moderately active and requires a minimum level of physical ability sufficient to lift, carry, move and stack IT equipment weighting up to 50 lbs. Bending, stooping, lifting, kneeling, reaching and walking for short periods of time.


PREFERRED:  FOR IMMEDIATE CONSIDERATION: Apply online with resume and salary requirements. Jamieson Fence Supply is an Equal Opportunity Employer. NO RECRUITERS. Please no calls to check on status.

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